Our room was very dark, uncomfortable bed so I slept on the pillows, very uncomfortable patio chairs, limited sockets, and we could hear our neighbours talking through them! the pedal bin in the bathroom had the pedal broken off and I cut my toe on it the 1st day, so I took the plastic liner out to use just that, the maid put it back in the bin daily! Shame she did not mention it to the maintenance department and get it replaced. We found the hotel to be very dated, uncomfortable and staff unfriendly in all areas.
It would appear not to have had anything done to it since in was first built in the 1970's. This was to be our 7th holiday to Funchal, having previously stayed at Porto Santa Maria a 4* hotel and used the facilities of it's sister hotel Cliff Bay 5* many times, and would put Pestana Casino at a 3* at best. I wrote this review on return from our stay in November and just realised I never posted it.
Hilton Tulum Riviera Maya All-Inclusive Resort.Hotels near Lake Parque De Santa Catarina.Hotels near Traco Elementar - Interior Design.Hotels near Atlantic Pearl Catamaran Trips.